What We Do | Home Justice Solutions Housing Disrepair Experts

Expert Support for Housing Disrepair Issues

At Home Justice Solutions, we specialise in assisting tenants struggling with all types of housing disrepair problems, including persistent mould, damp, leaking roofs, faulty heating systems, unsafe electrics, and structural defects. We understand how these issues affect not only the condition of your home but also your health, wellbeing, and peace of mind.

Many tenants suffer in silence or don’t know their rights when faced with landlord neglect. Our team provides expert, compassionate support to help you document issues, report disrepair properly, and pursue the repairs and compensation you deserve. We work closely with specialist solicitors, surveyors, and local authorities to ensure your case is handled with professionalism and care.

Our approach is thorough and tenant-focused. From the moment you contact us, we guide you through every step — from gathering evidence and lodging complaints, to claim submission and resolution. Whether your disrepair affects one room or your entire home, our goal is to help you live safely and comfortably.

We believe every tenant deserves a safe, healthy home free from damp, mould, and hazards. We stand by you to enforce this right.

Understanding Mould and Damp Claims: Protecting Your Health and Home

Mould and damp are among the most widespread and harmful problems faced by tenants in disrepair situations. Caused by water ingress, leaks, poor ventilation, or structural faults, they not only damage your home but also pose significant health risks.

Exposure to black mould and persistent damp conditions is linked to respiratory illnesses, allergies, asthma attacks, and even more serious conditions such as bronchitis. Vulnerable individuals like children, elderly people, and those with existing health issues are especially at risk.

From a legal perspective, mould and damp are strong grounds for a housing disrepair claim when landlords fail to address the underlying causes despite notifications. Successfully proving mould and damp claims often requires detailed evidence — including dated photographs, expert inspections, and medical records.

Our team helps tenants compile this crucial evidence and understand the legal standards landlords must meet. We advise on the best course of action, whether that’s informal negotiation, council involvement, or formal legal claims.

With our help, you can demand effective repairs to eradicate mould and damp, seek compensation for the distress and health impacts caused, and ensure your home is restored to a safe condition.

Compensation Claims: What You Can Claim For in Housing Disrepair

If your landlord has neglected repairs leading to disrepair, you may be entitled to claim compensation. This isn’t just about fixing the damage — compensation recognises the financial and personal toll caused by living in substandard conditions.

Compensation claims can cover a variety of losses, including but not limited to:

Inconvenience and Distress: Living with damp, mould, or other disrepair causes stress, anxiety, and disrupts your day-to-day life. Courts acknowledge this impact.
Health-Related Costs: If you’ve suffered illness or injury due to disrepair, compensation can cover medical expenses, treatments, and related pain and suffering.
Damage to Personal Property: Water leaks and damp can ruin furniture, electronics, clothing, and other belongings. Compensation can include the replacement or repair of these items.
Temporary Relocation Costs: In severe cases where you must move out for repairs, you can claim for temporary accommodation and associated expenses.
Loss of Amenity: Reduced use and enjoyment of your home, for example, a damp bedroom or unusable living room, can form part of your claim.

We work with you to build a strong case by gathering robust evidence such as council inspection reports, expert surveys, medical documentation, and detailed records of landlord communications. This evidence is key to maximising your compensation award.

Every claim is different, and compensation amounts depend on severity, duration, and the landlord’s behaviour. Our experienced advisors will guide you on realistic expectations and the best strategy.

Council Enforcement and Your Tenant Rights

Local councils play a crucial role in protecting tenants from housing disrepair. Under the Housing Health and Safety Rating System (HHSRS), councils have the authority to inspect homes and enforce repairs when landlords fail to act.

We assist tenants in making formal complaints to their local council’s housing enforcement team, helping you understand how to trigger inspections and what powers councils have. Enforcement actions can include serving improvement notices, hazard awareness notices, and even prosecuting landlords who ignore repair obligations.

Knowing your tenant rights is essential. The Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018 legally require landlords to maintain their properties in safe, healthy conditions. These laws underpin council enforcement and your ability to seek redress.

Our advisors explain how to use council resources effectively and support you through the sometimes complex bureaucratic processes. We advocate for your rights to safe housing at every stage.

How We Assist You Throughout the Housing Disrepair Claim Process

Starting a housing disrepair claim can feel overwhelming. Our team ensures you are supported from beginning to end. Here’s how we help:

Free Initial Assessment: We evaluate your situation and determine your eligibility for a claim.
Gathering Evidence: Guidance on documenting disrepair, collecting photos, medical reports, and council inspections.
Legal Advice: Explaining your rights, the claims process, and potential outcomes in clear terms.
Claim Submission: We liaise with solicitors and insurers to submit your claim professionally and timely.
Ongoing Support: Regular updates and advice throughout negotiations or court proceedings.
No Win, No Fee: You pay nothing unless your claim succeeds.

We aim to make the claim process as straightforward and stress-free as possible, empowering you to get the justice and repairs you deserve.

Health Impacts of Housing Disrepair You Should Know

Housing disrepair can severely impact your physical and mental health. Common health problems linked to poor housing conditions include:

Respiratory illnesses such as asthma, bronchitis, and chronic obstructive pulmonary disease (COPD)
Allergic reactions and infections caused by mould spores and damp environments
Increased stress, anxiety, and depression due to living in unsafe or unhealthy surroundings
Accidents and injuries from faulty electrical systems, unstable structures, or slippery surfaces

These health effects justify urgent repairs and strengthen claims for compensation. We help you document medical evidence and liaise with healthcare professionals to support your case.

Common Challenges in Housing Disrepair Claims and How We Overcome Them

Pursuing a housing disrepair claim can involve obstacles such as unresponsive landlords, delayed council action, or insufficient evidence. We are experienced in handling these challenges, including:

Landlord Denial or Delay: We assist in formally documenting complaints and escalating issues legally when landlords refuse repairs.
Gathering Sufficient Evidence: We provide advice on detailed record-keeping and professional inspections.
Council Backlogs: We help liaise with councils and, if necessary, pursue alternative enforcement routes.
Legal Complexity: Our partners include specialist solicitors who navigate court procedures efficiently.

With our expertise, you’re not alone in facing these hurdles — we provide a clear path forward.

Why Choose Home Justice Solutions for Your Housing Disrepair Case?

Choosing the right team to handle your housing disrepair claim is crucial. Here’s why thousands of tenants trust Home Justice Solutions:

Specialist Expertise: We focus exclusively on housing disrepair, mould, damp, and compensation claims, ensuring you get knowledgeable and effective advice.
Client-Centred Approach: Your health and wellbeing are our priority. We tailor support to your circumstances and keep you informed every step of the way.
No Win, No Fee: We operate on a no win, no fee basis, so there’s no financial risk to you in starting a claim.
Proven Success: Our experienced partners have secured substantial compensation and successful repairs for countless clients across the UK.
Comprehensive Support: From initial advice to final settlement, we guide you through the legal process, council interactions, and negotiation stages.
Wide UK Coverage: We assist tenants nationwide, including England, Scotland, and Wales, with knowledge of local council processes and laws.

What to Expect During Your Housing Disrepair Claim

Understanding the housing disrepair claim process helps you stay confident and prepared. Typical stages include:

Initial Assessment: We review your details and advise on claim viability.
Evidence Gathering: Collecting photos, correspondence, medical reports, and expert inspections.
Notification: Formal letters are sent to landlords or managing agents demanding repairs or compensation.
Council Involvement: If necessary, your local council will inspect and may enforce repairs.
Negotiation: Our legal partners negotiate settlements with landlords or their insurers.
Settlement or Litigation: Many claims settle without court, but if not, your solicitor can pursue court action.
Compensation Award: Once agreed or awarded, funds are paid and repairs carried out.

We keep you fully informed and supported throughout these steps to minimise stress and maximise success.

How COVID-19 Has Affected Housing Disrepair and Repairs

The COVID-19 pandemic introduced new challenges in addressing housing disrepair. Lockdowns and social distancing caused delays in inspections, repairs, and legal processes, leaving many tenants in worsening conditions.

Despite these difficulties, tenant rights remain protected, and landlords still have legal obligations to maintain safe, habitable homes. Governments and councils introduced temporary measures to support tenants, including eviction bans and prioritisation of urgent repairs.

As services normalize, we help tenants navigate backlogs and pursue claims for delayed repairs and damages resulting from pandemic-related disruptions.

Tenant Responsibilities and Practical Advice for Managing Disrepair

While landlords have primary responsibility for repairs, tenants also play a key role in managing disrepair issues effectively:

Report Problems Promptly: Notify your landlord or managing agent in writing as soon as you notice disrepair.
Document Everything: Keep dated photographs, videos, and notes of all issues and communications.
Allow Access for Repairs: Cooperate with repair schedules and provide access as required.
Maintain Good Ventilation: To help prevent mould, keep windows open where possible and use extractor fans.
Seek Advice Early: Contact us at the first signs of serious disrepair to understand your rights and options.

By staying proactive and informed, tenants can strengthen their cases and expedite repairs.

Real Success Stories: Helping Tenants Win Against Disrepair

We take pride in the many tenants we have helped secure justice and safe homes. Here are a few examples:

Case Study 1: Sarah’s Fight Against Dangerous Mould

Sarah lived in a flat with severe black mould affecting her children’s health. After months of landlord neglect, we helped Sarah gather medical and expert evidence and filed a claim. The landlord was compelled to carry out urgent remediation and Sarah received compensation for medical expenses and distress.

Case Study 2: Mark’s Battle with Faulty Heating

Mark endured freezing winters with a broken boiler and no repairs despite repeated requests. Our team worked with local council enforcement and solicitors to force repairs and secure a financial settlement covering inconvenience and additional heating costs.

These stories represent just a fraction of tenants we support to reclaim their rights.

Frequently Asked Questions About Housing Disrepair

What counts as housing disrepair?

Housing disrepair includes any defects or neglect affecting the safety, health, or comfort of your home — such as damp, mould, leaks, broken heating, unsafe electrics, or structural faults.

How do I know if I can claim compensation?

If your landlord failed to repair serious issues after you reported them, and you suffered inconvenience, distress, or damage, you may be eligible for compensation.

What evidence do I need for a claim?

Collect dated photos, correspondence with your landlord, medical records if applicable, council inspection reports, and expert surveys.

Can I withhold rent if repairs aren’t done?

Withholding rent is risky and not generally advised without legal guidance, as it can lead to eviction. Instead, seek legal advice or use rent escrow schemes.

How long does a housing disrepair claim take?

Timescales vary from a few months for straightforward claims to over a year for complex cases, especially if court action is needed.

Will claiming disrepair affect my ability to rent in the future?

Legally, it shouldn’t, but some landlords may be hesitant. We advise keeping claims confidential and handled professionally.

What We Do: Helping You Win Your Housing Disrepair Claim