Many tenants in the UK are living in homes that are unsafe, unhealthy, or simply unfit for human habitation. If you’ve told your council or housing association about repairs needed in your home — and nothing has been done — you may be entitled to make a housing disrepair claim.
Below are the most common types of disrepair issues that affect tenants. If any of these apply to you, you may be eligible for repairs and financial compensation.
We also recommend reviewing Your Tenant Rights to understand your legal protection under the Homes (Fitness for Human Habitation) Act 2018.
Damp patches and black mould are among the most dangerous forms of disrepair, especially for children, the elderly, or those with respiratory conditions. If your landlord has failed to act despite reports, this could be grounds for a claim.
Mould is often caused by poor ventilation, rising damp, or leaks. It can trigger asthma, cause skin irritation, and severely affect mental wellbeing. If you or a family member has been harmed, you may be owed thousands in compensation.
See how our claim process works and protect your health.
Persistent leaks from the roof, bathroom, or kitchen pipes can lead to rotting floorboards, mould, and collapsing ceilings. These aren’t just cosmetic issues — they’re dangerous, and your landlord is legally required to fix them.
Water damage can also ruin your furniture, flooring, and clothing. If your landlord has ignored your reports, read our FAQs or learn how to make a claim.
Living without a working boiler, radiator, or hot water system is not only uncomfortable — it can be a breach of your human rights. Landlords must ensure properties are habitable and warm, especially during the winter months.
If you’ve had to live without heating or hot water for weeks or even months, this is a major disrepair issue. You may be entitled to repairs and backdated compensation.
About us – and how we connect you with housing disrepair specialists near you.
Exposed wires, faulty light fittings, sparking sockets, or broken fuse boxes can be extremely dangerous. If you’ve reported the issues and your landlord hasn’t taken action, they could be breaking the law.
Tenants are protected under multiple UK regulations that require landlords to maintain safe electrical systems. If ignored, you may be entitled to legal help and a financial award.
Infestations of rats, mice, silverfish or cockroaches can be a result of poor maintenance — such as holes in brickwork, damp, or bad plumbing. These infestations can affect your health, food safety, and general wellbeing.
If your landlord has not dealt with repeated pest reports, this is grounds for a claim. Housing disrepair law allows tenants to pursue legal action when infestations are linked to disrepair.
Check our claim types page for more examples of common problems.
Broken windows, cracked walls, collapsing ceilings, or damaged stairs are clear signs that your property may be unsafe to live in. These can cause serious injury and pose a risk to children and elderly tenants.
Structural issues may also violate your local council’s health and safety requirements. If your home is unsafe and your landlord hasn’t acted, you could claim for repair and compensation.
Not sure where to begin? Find your council and start your claim today.
You may also be eligible to claim if your landlord has failed to fix:
Even if you're unsure whether your issue qualifies, it's worth completing our short claim check. Our partners will assess your case and let you know if you could proceed.
Thousands of tenants across the UK are suffering in silence. But you don’t have to. If you’re living with unresolved disrepair, our service can help you:
We work with regulated housing disrepair solicitors who handle these cases daily — and they only get paid if you win.
Check If You Qualify NowWant to learn more about your rights and how to take action? Use these helpful links: